Every Imagine Development project lives in your Buildertrend client portal: daily site photos, the live schedule, your budget, every document, and a direct line to Kawika and Lauren. Whether you are ten minutes away in Waimea or five time zones away on the mainland, you see your home taking shape in real time.
Why This Page Exists
Many of the families we build for are managing the biggest project of their lives from California, Canada, or beyond. When your home is 2,500 miles away, “trust me, it’s going well” is not good enough. You deserve to see it.
That is why every project we take on runs through the Buildertrend client portal. It is the same professional construction management platform we use to run the job internally, opened up so you can see everything that matters, whenever you want.
Stay Up to Date
Your Schedule, Always Current. Wondering when framing starts? When the roof goes on? When you should book flights for the walkthrough? Your full project schedule lives in the portal with milestones laid out, and we update it as the project moves. You are never working off an old calendar.
Everything in One Place
Every Document, One Place. Your contract. Your plans. Your selections. Your permits. Your warranties. Everything generated across your project is organized in your portal and accessible from your phone or laptop. When your project closes out, you keep a complete digital record of your home.
Approvals From Anywhere. Selections and change orders arrive in your portal with a notification. You review, ask questions, and sign electronically from wherever you are. Your build keeps moving even when you are not on the island.
The Rhythm
A real conversation, then a site visit. You get an honest read on scope, budget, and fit, usually within days, not weeks.
Scheduled review meetings at every decision point. In person or by video, whichever fits your life. Nothing moves to the next stage without your sign-off.
We track county and HOA review for you and update your portal as things move. Quiet stretches are normal in permitting. You will still hear from us, because knowing "no news yet" beats wondering.
A full walkthrough together, a punch list we complete before sign-off, and a close-out package with every document from your build.
Budget surprises and stalled timelines almost always trace back to the same root cause: decisions made out of order. Design finished before the budget was set. Construction started before the scope was defined. Questions answered after the wall was already open.
Our process was built around those exact moments. We put budget and design in the same conversation from day one, agree on everything in writing before work begins, and keep you informed at every stage through your client portal. The result is a build that unfolds the way it was planned.
Kawika and Lauren are your points of contact. The people who heard your vision, wrote your proposal, and walk your site are the same people answering your messages.
Progress photos and milestone updates flow through your project portal on a regular rhythm. If something needs your attention, we bring it to you. Proactively, and in plain language.
Verbal agreements cause misunderstandings. So scope, selections, pricing, and changes are always documented in your portal, where both of us can see them. Clear expectations protect your budget and our relationship.
No build is perfect. Weather happens. Materials get delayed on the barge. When something shifts, you hear it from us immediately, along with the plan to handle it. You will never learn about a problem after the fact.
A custom home is a long relationship. Twelve to twenty-four months of decisions, milestones, and trust. We have learned over 25 years that the clients who love their build are the ones who always knew where it stood.
So we over-communicate on purpose. You can always tell us to send fewer updates. Nobody ever has.
Reach out and we will walk you through the portal and the process. No pressure, no template, just an honest conversation about your project.
